Privacy Policy

Effective Date: July 1, 2025

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Cedar Rapids Opera ("CRO," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.cropera.org, sign up for our newsletters, purchase tickets, or make a donation.

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By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following personal information:

• Email addresses if you subscribe to our newsletter

• Contact details and payment information if you make a donation or purchase tickets through our third-party platform, eTapestry

• Non-personal data such as your IP address, browser type, device information, and usage data, collected via cookies and Google Analytics

All website usage is anonymous unless and until you voluntarily provide personal information, such as during checkout or donation.

 

2. How We Use Your Information

We use the information we collect to:

• Send email newsletters and updates (via Mailchimp)

• Track and improve the performance of our website (via Google Analytics)

• Process ticket sales and donations (via eTapestry)

• Communicate with you about events, performances, and opportunities to support Cedar Rapids Opera

You can unsubscribe from email communications at any time by clicking the unsubscribe link included in every Mailchimp message.

 

3. Third-Party Services

We use the following third-party platforms to support our operations:

• Mailchimp – for managing email newsletters and subscriptions

• eTapestry – for processing donations and ticket sales

• Google Analytics – to understand how users interact with our website

These providers may collect and process your information on our behalf in accordance with their own privacy policies. We do not control their practices, but we make efforts to partner only with reputable platforms that take privacy seriously.

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and understand how users interact with the site. This may include collecting technical data such as your IP address, browser type, pages visited, and time spent on our site.

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You can control cookies through your browser settings. Disabling cookies may affect your experience on the site.

 

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share limited data with trusted service providers who help us operate our website and services (e.g., Mailchimp, Google Analytics, eTapestry), but only for the purposes described in this policy.

 

6. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

 

7. Your Choices and Rights

You may unsubscribe from our email communications at any time using the link provided in each email.

If you would like to request access to, correction of, or deletion of your personal information, please contact us at info@cropera.org. While we do not currently maintain a formal system for these requests, we will make reasonable efforts to honor them.

 

8. Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We encourage you to take steps to protect your personal information when online.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

 

Cedar Rapids Opera

Email: info@cropera.org

Website: www.cropera.org